Q: Can it operate with 12VAC/24VDC?
A: No, iLinear™ R60 is 12VDC input. But we can custom design to work on 12VAC/24VDC.

Q: Can I cut iLinear™ R60 into small length?
A: Yes, iLinear™ R60 can be cut at every 3LEDs. It will enable customers to install the strips into any application.

Q: If one LED fails, will the whole strip fail?
A: No, iLinear™ R60 comes with 3LEDs in one series connection and every 3LEDs in parallel connection. If one LED fails, the remaining groups will still work.

Q: What is the beam angle? Can we get requested beam angle?
A: iLinear™ R60 is 120 degrees. Yes, we can also offer the requested beam angle as per customers' requests.

Q: How many LEDs in one roll of iLinear™ R60?
A: 360LEDs. If you need to put more or less than 360LEDs, we can custom design for you.

Q: Can I use it to make signs?
A: Yes, of course. It is suitable for make signs indoors.
If you want to make signs outdoors, we suggest you use our LED waterproof modules.?Please refer to link: www.atgelectronics.com/lighting/five.jsp?bid=6&sid=5

Q: Can you provide power supply to it?
A: Yes, the related power supply is QDirver™ 1260 LED Power Supply. You can refer to the link: www.atgelectronics.com/lighting/four.jsp?pid=70&bid=10

Q: Can the iLinear™ R60 come with purple color?
A: Yes, it can also come with other colors, like pink, jade.

Q: Is iLinear™ R60 dimmable?
A: Yes, when it connects to QColor™ Remote Dimmer (Part Number: HCD-00001-000000-RD), it can be dimmable.Please refer to the link: http://www.atgelectronics.com/lighting/ControlSystems/Amplifiers|Decoders/Remote-Dimmer.html

Part 2: General Questions
Q:How can I pay for my orders?
A:We prefer TT and PayPal payment,also accept Credit Card.

Q:What's the lead time of it?
A: We always have in stock our standard products in white, red, blue and RGB color.So for order of less than 1000 units, we can usually dispatch immediate shipment.
For orders of other colors, including green, orange, pink, purple, teal, yellow... is usually three to five working days.
For large volume order and special custom make order will be determined case by case.

Q: What shipping options are available?
A: For small orders (under 100 KGs), we usually use International Express, such as DHL, FedEx, UPS and TNT, and deliver to your door within 3-5 business days; for big orders (over 100 KGs), we use regular air shipping and deliver to your door within 4-8 business days; for order quantity of containers, ocean shipping will be adopted and shipping lead time will be around 25-30 business days.

Q: What is your warranty policy?
A: Usually we offer 1-year warranty on our products unless specified in contract. Please view more quality warranty information at http://www.atgelectronics.com/warranty.