Part 1: Technical Questions
Q: Can I use UniQ™ A144T RGB LED Digital Border Light outdoors?
A: Yes, its IP rating is IP65, so it is suitable for dry, wet and damp environment.
Q: What's the operation voltage?
A: It can operate on 120VAC/240VAC.
Q: Can UniQ™ A144T work with my DMX console?
A: Yes, the configuring steps are as below:
1)connect DynColor™ 300-BL controller to the first UniQ™ A144T and set it to mode "DMX512 Mode";
2)connect DMX console with DynColor™ 300-BL controller with XLR connector.
3)edit color changing effect on the DMX console and play it.
Part 2: General Questions
Q: How can I pay for my orders?
A: We prefer TT and PayPal payment, also accept Credit Card.
Q: What's the lead time of it?
A: We always have in stock our standard products in white, red, blue and RGB color. So for order of less than 1000 units, we can usually dispatch immediate shipment.
For orders of other colors, including green, orange, pink, purple, teal, yellow... is usually three to five working days.
For large volume order and special custom order will be determined case by case.
Please confirm with your International Sales on each order.
Q: What shipping options are available?
A: For small orders (under 100 KGs), we usually use International Express, such as DHL, FedEx, UPS and TNT, and deliver to your door within 3-5 business days; for big orders (over 100 KGs), we use regular air shipping and deliver to your door within 4-8 business days; for order quantity of containers, ocean shipping will be adopted and shipping lead time will be around 25-30 business days.
Q: What is your warranty policy?
A: Usually we offer 1-year warranty on our products unless specified in contract. Please view more quality warranty information at http://www.atgelectronics.com/warranty.
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